{"id":308,"date":"2026-05-22T17:27:51","date_gmt":"2026-05-22T09:27:51","guid":{"rendered":"https:\/\/honest-control.com\/?page_id=308"},"modified":"2026-05-27T10:35:00","modified_gmt":"2026-05-27T02:35:00","slug":"service-guarantee","status":"publish","type":"page","link":"https:\/\/honest-control.com\/index.php\/service-guarantee\/","title":{"rendered":"Service Guarantee"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"308\" class=\"elementor elementor-308\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ad7411 e-flex e-con-boxed e-con e-parent\" data-id=\"4ad7411\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f553d14 elementor-widget elementor-widget-heading\" data-id=\"f553d14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30c75d3 elementor-widget elementor-widget-text-editor\" data-id=\"30c75d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Provide users with safe, reliable, energy-saving and intelligent power equipment<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2907aae elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"2907aae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\u9996\u9875<\/nav>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92fdbf5 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"92fdbf5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e6bb4e e-con-full e-flex e-con e-child\" data-id=\"1e6bb4e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73ca9fc elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"73ca9fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/honest-control.com\/index.php\/service\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-building\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M128 148v-40c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v40c0 6.6-5.4 12-12 12h-40c-6.6 0-12-5.4-12-12zm140 12h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm-128 96h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm128 0h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm-76 84v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12h40c6.6 0 12-5.4 12-12zm76 12h40c6.6 0 12-5.4 12-12v-40c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v40c0 6.6 5.4 12 12 12zm180 124v36H0v-36c0-6.6 5.4-12 12-12h19.5V24c0-13.3 10.7-24 24-24h337c13.3 0 24 10.7 24 24v440H436c6.6 0 12 5.4 12 12zM79.5 463H192v-67c0-6.6 5.4-12 12-12h40c6.6 0 12 5.4 12 12v67h112.5V49L80 48l-.5 415z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Device Display<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f56e5eb elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"f56e5eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/honest-control.com\/index.php\/quality-assurance\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-check-square\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 32H48C21.49 32 0 53.49 0 80v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V80c0-26.51-21.49-48-48-48zm0 400H48V80h352v352zm-35.864-241.724L191.547 361.48c-4.705 4.667-12.303 4.637-16.97-.068l-90.781-91.516c-4.667-4.705-4.637-12.303.069-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l59.792 60.277 141.352-140.216c4.705-4.667 12.303-4.637 16.97.068l22.536 22.718c4.667 4.706 4.637 12.304-.068 16.971z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Quality Assurance<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dcedac elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"2dcedac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/honest-control.com\/index.php\/service-guarantee\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-medal\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M223.75 130.75L154.62 15.54A31.997 31.997 0 0 0 127.18 0H16.03C3.08 0-4.5 14.57 2.92 25.18l111.27 158.96c29.72-27.77 67.52-46.83 109.56-53.39zM495.97 0H384.82c-11.24 0-21.66 5.9-27.44 15.54l-69.13 115.21c42.04 6.56 79.84 25.62 109.56 53.38L509.08 25.18C516.5 14.57 508.92 0 495.97 0zM256 160c-97.2 0-176 78.8-176 176s78.8 176 176 176 176-78.8 176-176-78.8-176-176-176zm92.52 157.26l-37.93 36.96 8.97 52.22c1.6 9.36-8.26 16.51-16.65 12.09L256 393.88l-46.9 24.65c-8.4 4.45-18.25-2.74-16.65-12.09l8.97-52.22-37.93-36.96c-6.82-6.64-3.05-18.23 6.35-19.59l52.43-7.64 23.43-47.52c2.11-4.28 6.19-6.39 10.28-6.39 4.11 0 8.22 2.14 10.33 6.39l23.43 47.52 52.43 7.64c9.4 1.36 13.17 12.95 6.35 19.59z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Service Gurantee<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aa397b elementor-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"1aa397b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/honest-control.com\/index.php\/cooperation-cases\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-image\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm32-48h224V288l-23.5-23.5c-4.7-4.7-12.3-4.7-17 0L176 352l-39.5-39.5c-4.7-4.7-12.3-4.7-17 0L80 352v64zm48-240c-26.5 0-48 21.5-48 48s21.5 48 48 48 48-21.5 48-48-21.5-48-48-48z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cooperate Cases<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ebe92a e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"9ebe92a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6a41a3 elementor-widget elementor-widget-heading\" data-id=\"e6a41a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service Guarantee<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a4217a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3a4217a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72ff35c elementor-widget elementor-widget-text-editor\" data-id=\"72ff35c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Pre-sales Service Commitment<\/strong><br \/>Our company boasts an experienced professional team with exceptional service awareness. While providing customers with high-quality products, we also deliver comprehensive, systematic, and efficient technical support and services to ensure real-time understanding of customer needs, market feedback, and documented service tracking.<br \/>Upon your selection of our products, we will implement full-range pre-sales services and during-sales services, fulfilling all our responsibilities and commitments in strict accordance with the Contract Law of the People&#8217;s Republic of China, bidding documents, drawings, and mutually signed contracts.<br \/>We commit to:<\/p><p>1\u3001Providing meticulous pre-sales technical support, recommending components, and dispatching professionals for technical disclosure to address inquiries regarding product performance, usage, maintenance, etc.<\/p><p>2\u3001Supplying complete performance records and operational experience of our products, along with timely and comprehensive pre-sales documentation.<\/p><p>Signing technical agreements for contracted equipment with your organization.<\/p><p>3\u3001Sharing industry developments and product features in the electrical equipment sector through customer communication.<\/p><p>4\u3001Collaborating with customers to develop technical solutions based on bid specifications or post-contract technical agreements, while providing process design drawings to enhance project integrity, reliability, and installation\/maintenance convenience.<\/p><hr \/><p><strong>During-Sales Service Commitment<\/strong><br \/>After contract signing, we will actively and promptly collaborate with the buyer and design department for joint design, strictly adhering to the delivery schedule to provide corresponding technical documentation such as electrical design drawings.<br \/>Design Liaison Schedule<\/p><figure class=\"table\"><table><tbody><tr><td><p>Number of times<\/p><\/td><td><p>Content<\/p><\/td><td><p>Time\/day<\/p><\/td><td><p>Location<\/p><\/td><td><p>Number of people<\/p><\/td><\/tr><tr><td><p>1-2<\/p><\/td><td><p>Technical disclosure &amp; construction drawings approval<\/p><\/td><td><p>1-2<\/p><\/td><td rowspan=\"2\"><p>Mutually agreed by both parties based on project requirements<\/p><\/td><td><p>2-3<\/p><\/td><\/tr><tr><td><p>1<\/p><\/td><td><p>Resolution of specific issues during construction<\/p><\/td><td><p>2<\/p><\/td><td><p>2-3<\/p><\/td><\/tr><\/tbody><\/table><\/figure><p>During product manufacturing or prior to delivery, we sincerely invite your leadership and relevant personnel to visit our facility for guidance. We will provide all necessary assistance and actively cooperate with equipment surveillance activities.<br \/>While delivering satisfactory products, we ensure our after-sales service and buyer training programs achieve perfection. Tailored training solutions are developed according to user requirements, implementing two approaches based on bid specifications and our proven methodologies:<br \/>Factory-Based Surveillance Training:\u00a0<\/p><ul><li>Project Designated Personnel determine training content\/duration upon buyer approval<\/li><li>Scheduled execution (timing\/venue\/methodology) confirmed with buyer<\/li><li>Assigned engineers deliver theoretical instruction and Q&amp;A sessions<\/li><li>After theoretical mastery, our commissioning technicians provide hands-on operational training until trainees achieve full operational proficiency<\/li><\/ul><p><strong>During-Sales Service Commitment<\/strong><\/p><p><strong>On-site Training for Technical Personnel<\/strong><br \/>After equipment installation, our technicians will explain operational procedures and precautions regarding any issues encountered during commissioning. Training continues until trainees achieve full proficiency.<br \/><strong>Technical Training Schedule<\/strong><\/p><figure class=\"table\"><table><tbody><tr><td><p>Technical Service Content<\/p><\/td><td><p>Planned Days<\/p><\/td><td><p>Location<\/p><\/td><td><p>Remarks<\/p><\/td><\/tr><tr><td><p>Product Usage Methods &amp; Specifications<\/p><\/td><td><p>1-2<\/p><\/td><td rowspan=\"3\"><p>Project Site<\/p><\/td><td rowspan=\"3\"><p>To be determined by mutual agreement between buyer and seller<\/p><\/td><\/tr><tr><td><p>Main Switch Characteristic Testing<\/p><\/td><td><p>1-2<\/p><\/td><\/tr><tr><td><p>On-site Simulated Product Operation<\/p><\/td><td><p>1-2<\/p><\/td><\/tr><\/tbody><\/table><\/figure><hr \/><p><strong>After-sales Service Commitment<\/strong><\/p><p>During the product installation and commissioning phases, we will actively cooperate by dispatching physically-fit and extensively-experienced professional technical service personnel to the site to provide technical services. They will guide and support the entire process of product installation and commissioning until the equipment is put into operation.<\/p><p>The Buyer shall have the right to request replacement of any on-site service personnel from our side who fail to meet requirements. Whereupon, based on on-site demands, we shall reselect service personnel approved by the Buyer.<\/p><p><strong>Our personnel are obligated to:<\/strong><\/p><p>1\u3001Provide detailed explanations within their professional scope regarding the content of technical documents, drawings, and manuals<\/p><p>2\u3001Address and resolve all matters raised by the Buyer\u2019s technical personnel concerning the contractual equipment<\/p><p><strong>Our technical personnel are obligated to:<\/strong><br \/>Provide on-site training assistance to the Buyer\u2019s installation, commissioning, operation, and maintenance personnel, enhancing their technical skill levels.<\/p><p>We shall actively cooperate by dispatching physically-fit and extensively-experienced professional technical service personnel to provide on-site technical services, guiding and supporting the entire process of product installation and commissioning until equipment achieves operational handover.The Buyer reserves the right to request replacement of non-compliant on-site service personnel, whereupon we shall reselect service personnel approved by the Buyer based on site requirements. Our personnel are obligated to provide detailed explanations within their professional scope for technical documents, drawings and manuals, addressing and resolving all matters raised by the Buyer&#8217;s technicians regarding contractual equipment. Our technical personnel are obligated to assist in on-site training of the Buyer&#8217;s installation, commissioning, operation and maintenance personnel to enhance their technical proficiency.<\/p><p>Post-delivery, We shall cooperate with Buyer&#8217;s personnel to inspect product appearance and quantity during unboxing.<\/p><p>We shall provide guidance on hoisting and storage of contracted equipment to ensure freedom from deformation or damage.<\/p><p>On-site Installation Support: During installation and testing periods, we dispatch technicians and skilled workers to the installation site for after-sales services, including:<\/p><ul><li>Engineering technical coordination<\/li><li>Construction and installation supervision<\/li><li>Timely resolution of identified issues<\/li><li>Equipment commissioning guidance<\/li><\/ul><p><strong>Responsibilities:<\/strong><\/p><p>1\u3001Manufacturing Quality Accountability<\/p><p>We bear responsibility for product manufacturing quality. Should quality defects be discovered during installation or testing, we assist in resolution. All resulting costs shall be borne by us.<\/p><p>2\u3001Installation Supervision<\/p><p>We supervise installation processes to prevent violations of construction drawings and specification requirements.<\/p><p>3\u3001Testing Assistance<br \/>We assist testing per design requirements and relevant regulations. Direct losses caused by negligence\/errors in our technical personnel&#8217;s guidance during installation, commissioning, or trial operation shall be our responsibility. Product quality issues arising during installation will be promptly resolved.<\/p><p><strong>Service Commitment<\/strong><\/p><p>&#8220;Clients define our purpose \u2013 their feedback fuels our continuous improvement.&#8221;<\/p><p>1-hour guaranteed response<\/p><p>10-hour on-site dispatch in service-covered cities<\/p><p>Support until formal acceptance approval<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Provide users with safe, reliable, energy-savin [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-308","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/pages\/308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/comments?post=308"}],"version-history":[{"count":7,"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/pages\/308\/revisions"}],"predecessor-version":[{"id":433,"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/pages\/308\/revisions\/433"}],"wp:attachment":[{"href":"https:\/\/honest-control.com\/index.php\/wp-json\/wp\/v2\/media?parent=308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}